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Basic Job Training |
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Roles & Responsibilities of Security Operatives |
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Customer Care & Social Skills |
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Fire Safety |
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Health & Safety |
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Dealing with Incidents & Emergencies |
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The Law (Civil & Criminal) |
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Procedures for the Control of Keys & Equipment |
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Assignment Instructions |
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Reporting |
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Communication Skills |
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Conflict Management |
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| In addtion to the Training Procedures outlined above, all staff receive |
| instruction relating to individual client's requirements. |
| |
|
| Such instruction takes the form of an Assignment Brief which, sets out |
| the following: |
| |
|
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Basic Security Instruction |
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Fire Alarm Tests and drill in consultation with customers |
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Fire and Bomb evacuation procedures |
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Opening and closing routines |
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Opening and closing checks of facilities |
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Visitor Reception and Monitoring |
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System and equipment checks |
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Knowledge of Alarm Systems and their operation |